All tours Addressing, owned by Inversiones Díaz Carreño SAS, Carrera 15 No. 112 - 09 Lc 2-22 Bogotá - Colombia, identified with NIT 901211991-8, which operates as a tour operator and travel agency with National Tourism Registry No. 61579. (we, ours or ours) and are subject to these terms and conditions.
PRICE, PAYMENT AND BILLING.
Once you have booked your trip and paid your deposit, the price shown on your reservation confirmation is the guaranteed price of your trip. All advertised prices are in US dollars or Colombian pesos as the case may be, and include VAT. You must pay your trip in full at least 60 days before the departure date. If you do not pay your trip in full 2 days before the departure date, we reserve the right to cancel your reservation and you will lose your deposit. You will receive a receipt once you have paid the deposit in advance, and your sales invoice from Inversiones Díaz Carreño SAS. At the end of the tour.
You must: follow the instructions of your professional guide Addressing at all times; Make sure you have an adequate level of fitness to participate in your trip.
Notify us of any medical condition that suffers and that may affect your ability to participate in the trip; always wear a helmet while riding a bicycle. Do not pedal under the influence of alcohol or psychoactive substances. Insurance: all tour prices include basic medical insurance of up to $ 15,000,000 or 5,000, or USD; however, it is your responsibility to ensure that your personal insurance covers all your personal requirements, including cancellation and repatriation charges in the event of an accident or illness. Your insurance should also cover you for cycling activities and the associated risks, as well as your luggage and cycling equipment. If you choose to travel without adequate insurance coverage, we will not be reliable for any loss that arises with respect to insurance coverage that would otherwise have been available.
IF YOU WANT TO CANCEL YOUR TRIP
If you wish to cancel your reservation, you must notify us by sending an email to firstname.lastname@example.org. Once we receive your cancellation notice, we will follow up with an email confirming your cancellation. Your cancellation will be effective as of the date you receive our email confirming your cancellation. In case you cancel your trip, the following cancellation charges will apply (charges are expressed as a percentage of the total price of your trip):
- More than 60 days before departure: your deposit *;
- Between 60 and 31 days before departure: 50% of the trip rate;
- 30 to 0 days before departure: 100% of the trip rate.
You have the right to request the transfer of your deposit only if you inform us at least 60 days before your departure date by sending us an email to email@example.com. Your deposit will be transferable for 1 calendar year from the date of payment. Please note that deposits are non-refundable and can be transferred to another exit only once.
ALTERATION AND CANCELLATION BY OUR PART AND OUR RIGHTS.
You can cancel the reservation without paying the amount due for the withdrawal, as mentioned in the previous article, exclusively in case we modify one of those essential elements of the contract:
a) Change of the start / end date of the trip exceeding 48 hours.
b) Modification of the category of accommodation or service confirmed.
In all cases, you must contact firstname.lastname@example.org, within 48 hours after receiving the modification notice, if you wish to exercise the right of withdrawal or accept the modification. In the absence of communication on your part, the modification will be understood as approved.
We may have to cancel or modify your reservation as a result of force majeure, that is, any event beyond our control and that could not have been avoided with due attention. Such events may include war or threat of war, riots, civil conflicts, terrorist activities, natural or nuclear disasters, government actions, adverse weather conditions and all similar events beyond our control. In this situation, we regret that we cannot make any reimbursement, cover the costs or expenses that may be incurred as a result or pay any compensation. Notwithstanding the foregoing, our total financial responsibility, whether by contract, tort (including negligence) or otherwise (including any responsibility for the acts or omissions of our employees, agents, consultants and subcontractors) before you with respect to any foreseeable breach of these terms and conditions will be limited to the amount you paid for your trip. We will not be liable to you for: loss or damage to your property caused by your own act or omission; claim of disappointment; claim for loss of enjoyment; loss incurred as a result of events beyond our control; loss incurred due to an injury as a result of cycling, whether on or off the road, unless such injury is caused by our negligence; loss related to any of your business, such as loss of data, loss of profits, loss of business, loss of contracts, loss of goodwill or other commercial loss that you may incur as a result of any breach of these terms and conditions; other special, indirect or consequential losses. Nothing in these terms and conditions will affect your legal rights.
COMMENTS AND COMPLAINTS
If you have any concerns during your tour, communicate it directly with the Boarding team and let us address it immediately. If you think the matter is material, do not hesitate to contact us at email@example.com.
We will use the personal data you will provide us only to: provide your trip; process the payment of your trip; and inform you about similar products or services we provide. You agree that we may pass your personal data to Inversiones Díaz Carreño SAS. for billing activities. We will not provide your personal data to any other third party.
We may transfer our rights and obligations under these terms to another organization, and we will always notify you in writing if this happens, but this will not affect your rights or our obligations under this agreement. This agreement is between you, Addressing and Investment Díaz Carreño. No other person shall have the right to enforce any of its terms. Each paragraph of these terms operates separately. If any relevant court or authority decides that any of them is illegal, the remaining paragraphs will remain in full force and effect. If we do not require you to fulfill any of your obligations under these terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have renounced our rights against you and will not do so. It means you don't have to fulfill those obligations. If we waive a breach on your part, we will only do so in writing, and that will not mean that we will automatically waive any subsequent breach by you. These terms are governed by Colombian law